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In this episode of the Change Management Review™ “From the Field” Series, Managing Editor Brian Gorman interviews Daniel Lock. As principal of Daniel Lock Consulting, in Sydney, Australia, Daniel has worked with large banking corporations in Australia including Westpac, National Australia Bank, and Macquarie Bank. He has also served numerous smaller organizations, helping them to improve processes, operations, and successful business reorganizations. He is a regular speaker on the topic of change management, and has had his work published in CIO.com.au, Process Excellence Network, and Management Today, as well as several others.
In this in-depth interview (the first in a 2-part series), Daniel focuses on the concepts outlined in his acclaimed article, 9 Change Management Principles from Research.
Questions Asked:
- Would you briefly describe the 9 Change Management Principles from Research that you write about?
- What do you mean when you refer to the first principle, “Create a crisis”?
- You facilitate a series of workshops related to the third principle: “Collaborate for a change: People don’t resist what they create.” Could you please tell us more?
- How do you deal with the hierarchy in the room when you are facilitating your collaborative workshops?
Brian Gorman is the Managing Editor of Change Management Review™. In this capacity he regularly curates articles of importance to our readership; contributes original writing; hosts podcasts; and works with guest authors.
For more than five decades Brian has been engaged in—and a student of—change at the personal, organizational, and societal levels. During this time, he has worked with both individuals and organizations (ranging from solo practitioners to Fortune 100 businesses), guiding them through a wide array of challenges. Decades of experience have given him a deep appreciation of the universal patterns that underlie successfully navigating even the most difficult changes.
In addition to his work as our Managing Editor, Brian is a transformation coach, supporting both individual and organizational change. Brian is committed to passing his “lessons learned” on to others, so that their change journeys can advance more smoothly. He is a frequent workshop facilitator and public speaker. Brian is the author of “The Hero and the Sherpa,” a chapter in the online Handbook of Personal and Organizational Transformation (Springer Publishing; Judi Neal, Editor). He also has an extensive library of blog posts, articles, and videos on the change journey, including “The Ten Most Important Lessons I Have Learned Over 50 Years of Engaging Change.”
Mr. Gorman’s formal education includes a BA in Cultural Anthropology from Syracuse University, an MA in Higher Education Administration from the University of Texas, San Antonio and an MA in Human Relations from the University of Oklahoma.
Brian is an International Coach Federation (ICF) certified coach, and is an active member in the New York City chapter. Brian is also a member of the Forbes Coaches Council and the Gay Coaches Alliance.
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