Change and Emotion
As a profession, why do we approach major change rationally? We create the “case for change,” articulating all of the reasons that maintaining the status quo is not viable, and [...]
Learning from Failure. Really!
There is no doubt that we, and the leaders that we serve, will make mistakes. As change practitioners, learning these lessons from Google can serve us well.
Present Better; Influence More
As change practitioners, we are constantly in the position of having to influence others. Among other things, we are recommending that the leaders we support take unpopular actions; we are [...]
The Importance of Organizational Beauty in the Face of AI
Tim Leberecht begins his TED talk (“Four Ways to Build a Human Company in the Age of Machines”) by stating “Half of the human workforce is expected to be replaced [...]
Communication Lessons from a Leader
There was a time when leaders thought that successful change management meant a well-developed and executed communications plan. As change professionals we have always known that there is a great [...]
The Answer to Change Success May Be in a Story
We tend to approach change like one of those mathematical word problems that were the bane of many high school and college students. If we can only get the logic [...]
How Well is Your Change Management Approach Working?
How well is your change management approach working? When important change initiatives fail, all too often the finger gets pointed at the change practitioners for not surfacing risks early enough, [...]
Tell Them Why!
In a newly published Harvard Business Article Don’t Just Tell Employees Organizational Changes Are Coming — Explain Why, Morgan Galbraith cites a study reporting that almost one third of the [...]
Change Management by the Numbers
While “The Hard Side of Change Management” was first published in Harvard Business Review in October 2005, it provides some important research findings to change management practitioners – and organizational [...]
Change Lessons From Social Organizers
Societies don’t change. Organizations don’t change. People change.
