In this podcast, Change Management Review Editor-In-Chief Theresa Moulton interviews Dana Houston Jackson, Lead Principal Change Advisor at 1898 & Co., the consulting and technology arm of Burns & McDonnell. She specializes in simplifying the complex and improving adoption and usage in order to achieve full business value. Dana is a straight-shooter, New Thought thinker, rebel leader with a box-poking career spanning 25+ years in Org Development, Project and (People) Change Management amongst multiple industries: energy, utilities, government, technology, construction, non-profit, manufacturing, and academia.
In this revealing, information-rich interview, Dana shows us how, with Change Fatigue real and very alive, “transformation” is not a word anyone wants to hear these days – with practical and applicable steps to create the right mindset in self and others despite it all right now. It includes a few pages from the Agile framework, the Japanese art and Philosophy of Kintsugi, and much more.
You will get Dana’s answers to questions like:
- Why You talk about Transformation being a no-no word in 2021, can you tell me why?
- You mentioned Change Saturation, how it’s broken down, the indicators, and more importantly – what we can do about it.
- I heard you had some lessons we can take from the Agile playbook and bring into our every-day thought process –what sort of lessons did you have in mind?
- What is this Kintsugi and how would we apply this philosophy in change?
- Looking at the basic-basic root cause behind upsets with any change – you had 2 things we could adjust to help reduce the pain from change. What are those?
- From one Thinker of New Thought to another – how do we help our people and groups up above that mindset line that gives us that success we are looking for right now?
- What do we need to know about managing our 2021 Portfolio of change work?