Change Management Review presents...

An Experience Design Approach for Change Management

On Demand Webinar

Guest Presenter:
Helen Palmer
Founder and PrincipalChange Agent of Questo

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When an organization makes changes, people experience "changing".

The management of change can be thought of as a whole, or a series of experiences people have. Experiences can be shaped for positive affect by applying a design orientation.

This means thoughtful consideration of the messiness and complexity of the human behavior repertoire, and how this can be influenced for quality outcomes.

Join us for this exciting webinar where you will discover:

  • Timely advice and examples for managing change as a designed user experience
  • An introduction to the application of the Questo Change Design Principle cards
  • Ideas and strategies for your organization you can implement immediately, including a practical model to add to your change toolkit
  • And much, much more during this exciting webinar, where you will have the opportunity to ask Helen Palmer your own #1 burning question on this topic!

Meet Your Presenters

Helen Palmer

Founder and Principal Change Agent

Helen Palmer's professional practice has been threaded with design for over two decades since she answered a calling for the human factor. She has a reputation for cleverly balancing the realities of business with the complexities of people, and through her work has navigated many changes crossing organizational and national cultures.

Theresa Moulton

Change Management Review™

With more than 20 years of consulting, executive coaching, and business-building experience, Theresa Moulton, Editor-in-Chief of Change Management Review™, has been a guest lecturer and speaker at the IBM Center for Business Value, Babson College, the Organization Design Forum, NICSA, NEHRA, SHRM....and CFO Magazine.

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