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communication

Communication Lessons from a Leader

By |Building Personal Impact, Change Management Articles, Profession, Tools & Methodologies|

There was a time when leaders thought that successful change management meant a well-developed and executed communications plan. As change professionals we have always known that there is a great [...]

“We Have to Talk About This…”

By |Change Management Articles, Profession|

When was the last time you had a really tough conversation with your change sponsor? In his Psychology Today article “How to Have Difficult Conversations,” author Dan Mager addresses a [...]

Leaders…Listen First

By |Building Personal Impact, Change Management Articles, Profession|

Whether you are the leader of a change team (or any team for that matter), or whether you are a change practitioner supporting leaders, this Inc. article by Jeff Haden [...]

Tough Talk

By |Building Personal Impact, Change Management Articles|

It comes with the territory. As change practitioners, we don’t only get to tell our clients (whether we are working internal or external, we all have clients) what is going [...]