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Summary:
In this episode of the Change Management Review™ “From the Field” Series, Managing Editor Brian Gorman interviews Stephen W. Maye – a business leader and change agent with experience leading diverse teams across north America and Asia-Pacific. He is the co-creator and chief integrator of the Change Execution Methodology (CEM) for business transformation that is used by Fortune 500 companies. Stephen is a contributing author to “Project Pain Reliever – A Just-In-Time Handbook for Anyone Managing Projects, and is the host of the Project Management Institute’s (PMI) global podcast series, “Projectified with PMI.”
In this in-depth interview, Stephen focuses on the importance of trust in change management, with emphasis on defining and building trust as well as “what you do” and “how you show up” during change.
Questions Asked:
- How do you define “trust?”
- Why is trust important for change practitioners?
- Who needs to trust whom during change (C-Suite, change practitioners, front line workers, etc.)?
- How does one build trust?
- What role does “what you do” and “how you show up” play in trust?
- Why are you, as a change practitioner, so interested in the topic of trust?
Brian Gorman is the Managing Editor of Change Management Review™. In this capacity he regularly curates articles of importance to our readership; contributes original writing; hosts podcasts; and works with guest authors.
For more than five decades Brian has been engaged in—and a student of—change at the personal, organizational, and societal levels. During this time, he has worked with both individuals and organizations (ranging from solo practitioners to Fortune 100 businesses), guiding them through a wide array of challenges. Decades of experience have given him a deep appreciation of the universal patterns that underlie successfully navigating even the most difficult changes.
In addition to his work as our Managing Editor, Brian is a transformation coach, supporting both individual and organizational change. Brian is committed to passing his “lessons learned” on to others, so that their change journeys can advance more smoothly. He is a frequent workshop facilitator and public speaker. Brian is the author of “The Hero and the Sherpa,” a chapter in the online Handbook of Personal and Organizational Transformation (Springer Publishing; Judi Neal, Editor). He also has an extensive library of blog posts, articles, and videos on the change journey, including “The Ten Most Important Lessons I Have Learned Over 50 Years of Engaging Change.”
Mr. Gorman’s formal education includes a BA in Cultural Anthropology from Syracuse University, an MA in Higher Education Administration from the University of Texas, San Antonio and an MA in Human Relations from the University of Oklahoma.
Brian is an International Coach Federation (ICF) certified coach, and is an active member in the New York City chapter. Brian is also a member of the Forbes Coaches Council and the Gay Coaches Alliance.
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